Contact the desk — named journalists, open corrections

By beat in detail

The desk is divided by beat. Aarav Mathur covers India A, Ranji Trophy, and domestic T20 leagues. Priya Krishnan covers ISL, I-League, and Pro Kabaddi. Devansh Iyer covers the data lab — last-five ledger, points system, and differential math. The corrections desk is open 24 hours.

What to include in your email in detail

For corrections: the URL of the story, the line you think is wrong, and a link to the source. For beat questions: the fixture, the team, the player, and the question. For data questions: the page, the table, and the question. The desk's response is faster with the right context.

What the desk doesn't do in detail

The desk does not have a phone helpline. The desk does not have a chat widget. The desk does not have a public-facing social-support account. Where any of these appear, they are fake — please write to the desk to confirm.

Contact FAQs in detail

Why doesn't the desk have a phone helpline? The desk's support is written and recorded; a phone helpline would not be recorded. Why doesn't the desk have a chat widget? The desk's support is written and recorded; a chat widget would not be recorded. Where can I verify the desk's contact list? On this page and on the customer-care page.

Extended reading

The contact page is the desk's editorial surface. The customer-care page is the desk's support surface. The corrections page is the desk's accountability surface. The three are designed to be read together — a contact page without a customer-care page is an editorial surface without a support surface; a customer-care page without a contact list is a support surface without an editorial line. The desk's editorial system is the three, not any one alone.

The desk on journalists

Every desk member is named. The desk's journalists carry the desk's editorial line. The desk's editorial line is fixed — match context, player form, captain reads. The desk's journalists are accountable to the corrections log.

The desk on data scientists

The data lab builds the form laboratory. The data lab is on the contact page. The data lab's output is on the website and the app. The data lab is accountable to the corrections log.

The desk on editors

The editor reviews every story. The editor publishes the corrections log. The editor's escalation is on the contact page. The editor is accountable to the corrections log.

The desk on journalists in detail

Every desk member is named. The desk's journalists carry the desk's editorial line. The desk's editorial line is fixed — match context, player form, captain reads. The desk's journalists are accountable to the corrections log.

The desk on data scientists in detail

The data lab builds the form laboratory. The data lab is on the contact page. The data lab's output is on the website and the app. The data lab is accountable to the corrections log.

The desk on editors in detail

The editor reviews every story. The editor publishes the corrections log. The editor's escalation is on the contact page. The editor is accountable to the corrections log.

Read more

The contact page is the desk's editorial surface. The customer-care page is the desk's support surface. The corrections page is the desk's accountability surface. The three are designed to be read together — a contact page without a customer-care page is an editorial surface without a support surface; a customer-care page without a contact list is a support surface without an editorial line. The desk's editorial system is the three, not any one alone.

The desk on by beat

The desk's beats are cricket, football, kabaddi, and the data lab. The beats are the desk's editorial system. The beats are the desk's coverage. The beats are the desk's accountability.

The desk on coverage hours

The desk's coverage is 7 days a week, 24 hours a day. The desk's editorial team works in shifts. The desk's corrections desk is open 24 hours. The desk's support desk responds within 24 hours, Mon–Sat.

The desk on multilingual coverage

The desk's editorial system is in English. The desk does not publish a Hindi edition. The desk's coverage is India-first, but the editorial system is in English.

The desk on multilingual contact

The desk's contact is in English. The desk does not publish a Hindi-language contact line. The desk's editorial system is in English. The desk's coverage is India-first, but the editorial system is in English.